"I have worked with hundreds of facilitators during my career, and Diane is in the top five."
Clement Doore
President and Chief Executive Officer
Siksika Resource Developments Ltd.
"With our external business focus and internal structure changing so quickly, we needed to know whether our existing culture was capable of the new requirements. Diane was able to identify the key areas for discussion, and facilitate how we could achieve each element. The groundwork has been set and our culture roadmap has been created. We met our objectives, and it was fun!"
Stephen Knight
Vice President, Credit & Loyalty Management
Hudson's Bay Company (Hbc)
"Surgical Services within the Calgary Health Region has had the opportunity of working with Diane MacDonald on several occasions. She has provided guidance, leadership and wise advice for the development of Surgical Services, and has been able to focus the development of several important projects within our environment. Surgical Services looks forward to a continuing long term relationship with Diane MacDonald & Associates."
Rene Lafreniere, MD
Regional Clinical Department Head (Surgery)
Calgary Health Region
"Diane has worked on several projects for Nexen (an indication of the breadth and depth of her abilities) with great success. At a strategic planning meeting, Diane was able to keep approximately 20 diverse professionals focused on developing a short and long term strategy that would create value to the business. Diane was able to challenge assumptions, encourage everyone's input and still achieve the outcomes desired. Her ability to balance business requirements with process is excellent."
Shawn Cornett
General Manager, Organization Effectiveness and Corporate Resources
Nexen Inc.
"Diane brings real passion to her work with clients. Her dedication to
helping others, focus on impact, and ability to translate the big picture
into effective action transformed our one-week training program into a
transformational event for all involved. Diane adds value."
Brent Johnston
Director, Continuous Improvement
Barrick Gold Corporation
"Diane brings invaluable insight and practical approaches to business planning. With her guidance and outstanding facilitation skills, we have clarified our purpose and direction with the involvement of our entire team."
Barbara Burton,
Associate Executive Director
HBA Services
"I would highly recommend Diane and her team. They were easy to work with
and very experienced. Their support in everything from high level strategy,
to data gathering, to hands-on facilitation helped to deliver a business
excellence training strategy that exceeded my expectations."
Byron Moore
Director, Business Excellence
Enmax Encompass Inc.
"Our senior management team for the ConsumerMarketing group wanted to
engage an experienced organizational effectiveness facilitator to help take
us to a higher level in our goal to be a high performance team.
Diane was instrumental in working with us to shape an impactful offsite
session, including establishing some firm outcomes and a sound process for
getting us there. Her style was recognized by the team as a key reason for
the success of the session, which took us through some tough, honest
dialogue, some valuable learnings about ourselves, and actionable
commitments which have stayed with the team and made a difference. As a
facilitator, Diane's approach is to ensure the group is moving through the
process and making progress, without being the focus herself. Packaged with
her background and experience, she was able to make our team feel very
comfortable with her immediately, and engage quickly to make the most of our
time. Feedback from the group was highly positive."
Simon Vincent
VP Consumer Marketing Solutions
TELUS
"Diane continues to design and facilitate creative solutions to complex organizational issues
across Canadian Pacific Railway. She is a highly valued resource and extended member of the CPR team!"
Bob MacIntyre
AVP, Human Resources
Canadian Pacific Railway
"Thanks so very much for the tremendous support you provided to us during the planning session. You are truly a skilled professional. I learn so much from watching you work your magic. And it is magic...because you so easily intervene in ways that thoughtfully
transition our thinking to new levels."
Mary Pat Barry
Director
TELUS
"Diane facilitated a very complex Executive Service Workshop for Brisbane City Council, involving over 60 senior managers seeking a major change in direction. Her careful attention to planning and keen interest in what her customers sought from the process characterized her approach. The workshops ran smoothly, with a thoughtful structure that facilitated debate and helped us achieve our goals. Diane did not intervene where not necessary, but gently prodded us towards our outcomes."
Rob Carter
former CEO
Brisbane City Council
Copyright ©2005 Diane MacDonald & Associates Inc. All rights reserved.
