Diane MacDonald

Diane MacDonald is a Calgary based consultant with over 25 years experience in Organization Effectiveness. Together with a network of associates who complement her skills, she has built a strong organizational change consulting business with clients around the world in a wide range of sectors including telecommunications, oil and gas, mining, public sector, and health care. Prior to establishing her consulting firm in 1997, Diane held senior leadership roles at TELUS including Director, Quality and Director, Organization Development.

Diane's strengths are in strategic planning, stakeholder consultation, culture change and leadership development. She is particularly known for her expertise in designing and facilitating meaningful large group events. Her style is enthusiastic, creative and collaborative. She has a passion for learning, and believes strongly in the power of combining theory and action.

Diane has extensive experience applying the principles of continuous improvement and business excellence, and is known for her pragmatic application of quality tools in organizational change efforts. She had the privilege of learning directly from Dr. Deming and has since assisted numerous organizations with their improvement efforts. Diane is a long standing member of the Quality Council of Alberta

Diane is one of four external assessors for the Premier's Award of Excellence. This program provides an annual opportunity for the Premier of Alberta to recognize superior client services and excellent business practices in the Alberta Public Service.

Diane has a Bachelor of Arts (Honors) from Queen's University. Diane was a contributor to The Encyclopedia of Leadership (McGraw-Hill Business Books, New York 2001) and has published articles in the Canadian Journal of Workplace Issues. She is a frequent presenter at conferences and professional association events.

Associates:
In Calgary:

Belinda Austin, MBA
Expertise in process, project and people performance, and stakeholder management

Susan Flaherty, BA (Honors)
Expertise in leadership and team development

Karen Hammond, M.Ed
Expertise in competency profiling, performance improvement and instructional design

Marjorie Knorr
Expertise in creating respectful work places and policies

Glenn Lyons, MBA, MA
Expertise in urban, corporate and strategic planning

Julia Melnyk, MA
Expertise in workforce diversity, organizational change, and career development

Patty Schachter
Expertise in organizational assessment and implementation of quality management

In Edmonton:

Linda Banister, B. Comm, MPM, CMC
Principal, Banister Research and Consulting Inc.
Diane MacDonald & Associates Inc. is proud to be associated with Banister Research and Consulting Inc., a full service market research firm supporting our work in the areas of employee and customer satisfaction measurement.
Banister Research and Consulting Inc.

Ian Leask, MBA
Britannia Strategy Management Inc.,
Expertise in corporate scenario and strategy development/integration

Founding member of the PowerfuLeaders Alliance Inc., a training and consulting firm offering unique leadership development experiences. Partners in the alliance are Mel Blitzer, Susan Flaherty, and Murray Hiebert. PowerfuLeaders is an alliance partner of Results-Based Leadership, a globally recognized consulting firm led by David Ulrich and Norm Smallwood.